Kaznetic’s Complete I.T. Managed Service package is the perfect solution if you want to feel secure about the future of your technical infrastructure.

It gives you the ability to set a budget for all ongoing IT issues without having to encounter any surprise costs.

The package is calculated on a per server & per user basis, so you can have as many devices as you like, and only have to pay the one fee. In opting for Complete I.T. Managed Services, Kaznetic partners with your business and is able to offer you truly personalised support along with peace of mind.

Complete I.T. includes:

  • Remote Server Monitoring
    • Successful Completion of Backups
    • Server Logfiles are checked for errors or abnormal messages
    • Server Resources are monitored and reviewed (Online Exchange Administration, CPU, Disk and Memory Usage)
    • Antivirus Status
  • Network Health Monitoring Remote Server management
  • Procurement Assistance
  • Hardware Physical Check & Audit
  • Business IT Strategy Meeting & Report
  • Server repairs & maintenance (excludes hardware)
  • Network Administration
  • Desktop Optimisation
  • Managed Hardware Firewall and Web Content Filtering
  • Equipment life-cycle management
  • Patch Management for Microsoft Updates
  • Backup Integrity Testing
  • SOE development and maintenance
  • Network Consultancy
  • IT architecture planning
  • Data security, backups and disaster recovery planning

Kaznetic’s Technical Help Desk will provide your staff with access to technical help and expertise whenever they require it. By resolving issues in a timely manner your business will reap the benefits of improved efficiency with less downtime.

  • Technical Help Desk – Priority response and access to the technical team
  • Maximum 1 Hour response time to Critical IT System Outages
  • Unlimited remote help desk resolutions

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